Typical first finding$500–$5,000/mo
Find the money
your store is losing.
Instirio reads your live store and carrier data and prices every leak before it hits your P&L. Late lanes, return spikes, packing delays, all of it in dollars.
Free under 500 orders/mo · read-only · 5-min setup
See what it finds
A leak isn't a metric. It's a dollar amount.
Every finding is priced, scored for confidence, and traced to the orders behind it, pulled live from the tools you already run.
Findings 13 open
ShopifyShipStationAmazonSynced 4 min ago
ImpactFindingConfidenceSeverityDetected
$0/mo
Packing → Shipped running 27.6h slowbottleneck detector · 2,090 orders
92%
$0/mo
USPS Priority 2.9× slower than benchmarkactor performance · 412 orders
88%
$0/mo
Return rate up to 12.4% from 8.1% baselinereturn leakage · 164 orders
77%
$0/mo
Discount stacking on 3.1% of orderspromo abuse · 88 orders
84%
$0/mo
Address validation failures at checkoutdata quality · 233 orders
71%
Showing 5 of 13 findings$0/mo at risk
The problem
Where your store leaks money.
StorefrontShopify
FulfillmentShipStation
Warehouse3PL
CarrierUSPS / UPS
CustomerDelivered
Found so far $0/mo
Seam 01·Storefront → Fulfillment
$3,200/mo
Hidden fulfillment costs
Shipping in ShipStation, returns in Shopify, labor in spreadsheets. Nobody adds them up, until Instirio does.
Seam 02·Fulfillment → Warehouse
$5,844/mo
Stuck orders
Orders sit between systems for hours or days. Instirio finds every single one, not just the first 50.
Seam 03·Warehouse → Carrier
$840/mo
Carrier underperformance
One carrier delivers in 2 days, another takes 7. You pay for both and never see the gap.
Seam 04·Carrier → Customer
$5,541/mo
Returns processing leak
Each return costs 20–65% of item value in shipping, processing, and stock loss. You track the rate, not the cost.
scroll to trace the leaks
01 / 04
01
Step 1 · Connect
Connect in five minutes.
Install via the Shopify App Store or paste an API key. Instirio pulls history and maps your order lifecycle immediately — no SQL, no consultants.
- Pick a platform. Shopify, WooCommerce, ShipStation, Stripe, Amazon, ShipBob, or webhook.
- Configure costs. Pick your region — we pre-fill shipping, labor, and COGS benchmarks for 11 regions.
- See findings. Within minutes, dollar-impact issues surface with evidence and actions.
ShopifyShipStationStripe AmazonWooCommerceShipBobWebhook
◈ Region North America · benchmarks pre-filled for shipping, labor & COGS
S
Shopify
acme-supply.myshopify.com
SS
ShipStation
#stn_4093
$
Stripe
acct_1ab2c3
Order lifecycle mapped0 events
02
Step 2 · See
See your order flow. And where it breaks.
An auto-laid-out process map shows every transition between order states. Slow steps glow red, returns branch below, click any stage to drill in.
- 44 detectors across 8 categories running continuously — bottlenecks, stuck orders, return leakage, automation gaps.
- SCOR metrics — Perfect Order Rate, Cycle Time, and Cost to Serve, calibrated for e-commerce.
- Drift detection — when a problem you fixed comes back, you know within an hour.
Payment0
Packing0
Packing → Shipped+27.6h delay
Delivered0
Return requested0 · 12.4%
DETECTOR · Return leakage$0/mo
03
Step 3 · Fix it, then keep it fixed
Every finding ships with an action plan.
No more "interesting chart, now what?" Each finding answers: what is wrong, how much it costs, what to do, and who should do it.
- Recommended action with confidence score, projected savings, and the data behind it.
- Assigned owner — findings route to the right person; track to "fixed" in one click.
- Drift watch armed the moment you mark it fixed — alerts if the metric drifts back.
HIGHSCOR RS.1.1 · Operational
Packing → Shipped: 27.6h delay
138 orders this week · estimated loss $5,541/mo
★
Halia recommends0% confidence
Halia recommends0% confidenceSwitch Packing → Shipped handoff from USPS to FedEx for orders > 3 lbs in CA / WA / OR.
Projected save$0/mo
JC
Jamie Chen
Owner · ops
Drift watch armed
scroll to move through the steps