Typical first finding$500–$5,000/mo

Find the money
your store is losing.

Instirio connects to Shopify, Amazon and the rest of your operations stack, finds every problem costing you money, and puts a monthly dollar figure on each.

Start free

Free under 500 orders a month

See what it finds
A leak isn't a metric. It's a dollar amount.

Every finding is priced, scored for confidence, and traced to the orders behind it, pulled live from the tools you already run.

Findings 13 open
ShopifyShipStationAmazonSynced 4 min ago
Sort ImpactSeverity AllLast 7 daysFilter findings
ImpactFindingConfidenceSeverityDetected
$0/mo
Orders packed but waiting a day to shipbottleneck detector · 2,090 orders
92%
Critical2d ago→
$0/mo
One courier delivering slower than normalactor performance · 412 orders
88%
High5d ago→
$0/mo
Returns up this month (12.4% vs 8.1%)return leakage · 164 orders
77%
Regression6h ago→
$0/mo
Discounts stacking on 3.1% of orderspromo abuse · 88 orders
84%
High1d ago→
$0/mo
Deliveries failing on address problemsdelivery exceptions · 233 orders
71%
High3d ago→
Showing 5 of 13 findings$0/mo at risk

Install from the Shopify App Store. Takes about a minute. Connects to your stack.

The problem

Where your store leaks money.

StorefrontShopify
FulfillmentShipStation
Warehouse3PL
CarrierUSPS / UPS
CustomerDelivered
Found so far   $0/mo
Seam 01·Storefront → Fulfillment
$3,200/mo
Hidden fulfillment costs
Shipping in ShipStation, returns in Shopify, labor in spreadsheets.
Seam 02·Fulfillment → Warehouse
$5,844/mo
Stuck orders
Orders sit between systems for hours or days. Instirio finds every single one, not just the first 50.
Seam 03·Warehouse → Carrier
$840/mo
Carrier underperformance
One carrier delivers in 2 days, another takes 7. You pay for both and never see the gap.
Seam 04·Carrier → Customer
$1,240/mo
Returns processing leak
Each return costs 20–65% of item value in shipping, processing, and stock loss. You track the rate, not the cost.
scroll to trace the leaks
01 / 04
How it works

From install to fixed, in three steps.

01Connect02See03Fix
01Step 1 · Connect

Connect in five minutes.

Install from the Shopify App Store in about a minute. Instirio pulls your order history and maps the lifecycle right away: no SQL, no consultants.

  • Pick a platform. Shopify, WooCommerce, ShipStation, Stripe, Amazon, ShipBob, or webhook.
  • Configure costs. Shipping, labor and COGS benchmarks come pre-filled for 11 regions, in your store's own currency. Carrier codes from your platform are read as they arrive.
  • See findings. About 5 minutes after you connect, the first dollar-impact findings surface with evidence and actions.
Sourcesacme-supply · setupLive sync
ShopifyShipStationStripe AmazonWooCommerceShipBobWebhook
◈RegionNorth AmericaBenchmarks pre-filled for shipping, labor & COGS
S
Shopify
acme-supply.myshopify.com
0 events
SS
ShipStation
#stn_4093
0 events
$
Stripe
acct_1ab2c3
0 events
Order lifecycle mapped0 events
02Step 2 · See

See your order flow. And where it breaks.

An auto-laid-out process map shows every transition between order states. Slow steps glow red, returns branch below, click any stage to drill in.

  • 44 detectors across 8 categories running continuously: bottlenecks, stuck orders, return leakage, automation gaps.
  • SCOR metrics: Perfect Order Rate, Cycle Time, and Cost to Serve, calibrated for e-commerce.
  • Drift detection: when a problem you fixed comes back, you know within an hour.
Order flowacme-supply · lifecycleLive
Payment0
Packing0
Packing → Shipped+27.6h delay
Delivered0
Return requested0 · 12.4%
DETECTOR · Return leakage$0/mo
03Step 3 · Fix it, then keep it fixed

Every finding ships with an action plan.

No more "interesting chart, now what?" Each finding answers: what is wrong, how much it costs, what to do, and who should do it.

  • Recommended action with confidence score, projected savings, and the data behind it.
  • Assigned owner: findings route to the right person; track to "fixed" in one click.
  • Drift watch armed the moment you mark it fixed: alerts if the metric drifts back.
FindingOP-4127 · action planAssigned
HIGHSCOR RS.1.1 · Operational
Packing → Shipped: 27.6h delay
138 orders this week · estimated loss $5,541/mo
★Halia recommends0% confidence
Move the pack-station cut-off from 2pm to 4pm and add one packer to the afternoon shift, so orders packed late still ship the same day.
Projected save$0/mo
JC
Jamie Chen
Owner · ops
Drift watch armed
scroll to move through the steps

Watch a store find the $5,541 a month it was losing.

Connect your tools, see every problem priced and ranked, fix the biggest one, and catch drift while it's small. All figures are example data.

Start free →
Powered by · HALIA

A detection engine, not a dashboard.

Halia runs 44 detectors across 8 categories continuously on your live order data. Plain-English findings, each with a dollar number attached.

Detectors44Across 8 categories of order patterns
Methods6Statistical math + machine learning + relationship analysis
DetectionLIVEReads every order event the moment it happens
StandardsSCOR · IEEE XES · ISO 25012Same frameworks Fortune 500 supply chains use
See the 44 detectors →
Halia v1.0 · the detection engine inside Instirio
acme-supply · 24,462 events indexed
LIVE
44 detectors · 8 categories · reading live Surfaced this scan $15,798/mo
Across 200+ clients: $8,420/mo average recovered

How a finding looks

Example finding
$0/mo
Hidden fulfillment costs

A 2,000-order/mo Shopify store was paying for shipping in ShipStation, returns in Shopify, and labor in spreadsheets, and nobody was adding them up. Instirio put every cost in one place.

Solved by
Cost to Serve (SCOR)Auto-analyze costsMulti-platform aggregation
Example finding
$0/yr
3PL overcharge

A DTC brand was quoted $2.75/order but invoiced $147,800 instead of $108,000. Instirio flagged the $20/order shipping as 2× the regional benchmark: before another year of overpaying.

Solved by
Regional cost benchmarksPer-connection cost tracking
Example finding
Listing
suspension
Amazon SLA breach

Drift detection caught compliance slipping a full week before the 4% threshold that would have suppressed the seller's listings, turning a crisis into a quiet fix.

Caught at 3.1%4% = suspension
Solved by
SLA breach detectorDrift detectionPer-channel analytics
Start free → Free under 500 orders/mo · no credit card · one flat monthly price after that
Pricing

Free until you outgrow it. Then $49–$149/mo.

Priced for stores doing $500K to $50M a year. No setup fees, no consultants.

Starter

Free
500 orders/mo · 3 integrations
  • 15 core detectors
  • Drift monitoring
  • CSV export
  • Process map
Start free

Growth

$49/mo
2,500 orders/mo · 6 integrations
  • Everything in Starter, plus stock-out, overselling and margin detectors (20 total)
  • AI insights
  • Continuous drift
  • Carrier scorecards
  • Regression detection
Start free → upgrade later

Professional

$149/mo
25,000 orders/mo · 15 integrations
  • Everything in Growth, plus all 45 detectors: stuck orders, carrier delays, dispute fraud
  • Predictive alerts
  • Scheduled reports
  • SSO / SAML
Start free → try Pro

Enterprise

Custom
Unlimited · dedicated AM
  • Everything in Pro
  • Custom SLA
  • On-premise option
  • Account manager
  • Procurement support. Priced on order volume, number of integrations and support level; a quote within 1 business day.
Talk to us

Compare Instirio vs Celonis, Triple Whale, BeProfit →

FAQ

Common questions, short answers.

How is Instirio different from Triple Whale?
Triple Whale answers "which ads are working?" Instirio answers "where is fulfillment leaking money?" The two sit side by side: Triple Whale finds customers, Instirio keeps them profitable. Instirio does no marketing attribution; it reads order, shipping, payment and return events and puts a dollar figure on each leak it finds.
Will it write to my store?
No. Instirio is read-only by default. We observe events; your team acts. Auto-remediation is on the roadmap and will be opt-in.
How long until I see findings?
About 5 minutes after you connect. Instirio pulls historical events on first sync, runs the detectors on your plan, and surfaces the first dollar-impact findings as soon as that run completes.
Where do the dollar figures come from?
From your own configured costs (shipping, packaging, labor, COGS, returns) plus published benchmarks for 11 regions. Instirio pre-fills the benchmark for your region and derives costs from your shipping events; you confirm or override every number. Each finding then multiplies the affected orders by that cost and shows the orders behind it, in your store's own currency.
Is the free tier limited in time?
No expiry. 500 orders/mo, 1 integration, basic detection, drift monitoring, CSV export: free forever.
Can I cancel anytime?
Yes: one click, no questions. Your data export is ready for download for 30 days after cancellation. No retention contracts, ever.
Is Amazon live?
Yes. Amazon connects through the Selling Partner API (SP-API) and takes 2–3 minutes. Instirio reads order created and ship-confirm events, refund and reimbursement events, and three Account Health metrics: Late Shipment Rate, Order Defect Rate and Valid Tracking Rate. That is how it warns you before Amazon's 4% threshold suspends listings.
What happens after a finding?
Each finding names the cost, the orders behind it, the recommended action and who should fix it. You assign an owner, and they mark it fixed in one click. A weekly digest email lists what is open, and CSV export works on every plan. Once a finding is marked fixed, drift watch alerts you if the metric slips back.
Is my data safe?
Instirio uses read-only access and cannot change your store. API keys are encrypted at rest with AES-256. It reads postal code only: no email addresses, no card data. Data is kept 90 days on Starter, 1 year on Growth and 3 years on Professional, and deleted within 30 days of disconnecting. A DPA is available on request.

Find your $500/mo today.

Connect Shopify or any of 6 platforms. Get your first findings in 5 minutes. Free for 500 orders/mo, no credit card.
Start free →

No credit card · 5-min setup · Read-only access · Cancel anytime